Herb Nepal

(Hospitality)

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Herb Nepal is an award winning organic herb farm and learning space, based in Ashapuri, Bhaktapur. Herb Nepal works with small-scale rural farmers to grow organic and sustainable herbal crops which are used in our own skincare range. At the farm we also have visitor accommodation, the Farm Stays, which support the running of the farmer-led training programme. For the Farm Stays, we are seeking an exceptional Assistant Hospitality Manager that can deliver outstanding customer care, motivate and energise a staff team while increasing the revenue potential of the farm stays. You will be an outstanding team player, able to build respectful relationships with your team mates while working independently using your own initiative. Excellent Nepali and English language skills (spoken and written) are essential for the role. Interpersonal skills and the ability to connect with people from around the world is vital. If you want to work in a dynamic and growing organisation then please forward your CV and a cover letter explaining your suitability for the post. This position will be based at the farm in Ashapuri, Bhaktapur.

Notice
Assistant Hospitality Manager (Hospitality )
Deadline:3 days left

Job Descriptions:

The post holder will be the first point of contact for all guests ensuring they have an unforgettable experience. This job role has full responsibility for organising food, beverages, housekeeping and farm activities as requested by the central booking office. You will supervise and work closely with the Farm Stay based team to ensure the customer experience remains central to what we do while maximising revenue potential. 

This position supervises and works closely with two team members so the ability to build positive and respectful relationships is paramount. 

This position directly reports to the Operations Manager.

Tasks and responsibility include: 

  • A key part of the role to stay overnight at the farm during guest visits 
  • Supervising staff (including farm staff)
  • Preparing for visitor arrivals 
  • Forming excellent rapport with guests 
  • Managing budgets
  • ‘Walk the floor’ ensure all guest touch points are well maintained
  • Ensure housekeeping is maintained to an excellent standard 
  • Undertaking day-to-day centre management and administration
  • Liaising with local businesses and the media
  • Developing and creating farm-related activities 
  • To work closely with the senior managers in Herb Nepal 
  • To act as a focal person for visitors to Herb Nepal
  • To support the sales, production and processing of herbal products
  • To promote the values of Herb Nepal 
  • To complete other tasks as required by the organisation

TO APPLY:

  • This position is being re-advertised. 
  • Please send your CV and a one-page cover letter or e-mail explaining your interest to the e-mail address below.  
  • Shortlisted applicants will be invited for interviews in Ashapuri, Bhaktapur in the week beginning 6th January 2020.
  • Planned start date:  13th January 2020 
  • If you have any queries regarding the application process please contact drona@herbnepal.com

Please note: Herb Nepal is based 1 - 1.5 hours out of Kathmandu in Ashapuri, Bhaktapur.

Job Specification:

Work experience:

  • Minimum of one year experience in the hospitality, tourism and travel sector (Essential)
  • Minimum of one year supervisory or team leader experience with basic knowledge of HR, Finance and Resource management
  • Experience in farming/ agriculture work is an advantage  
  • Experience in food and catering is an advantage 

Skills and Qualifications:

  • Graduates with degrees in travel, tourism, leisure are especially encouraged to apply
  • Excellent communication skills in Nepali and English (written and spoken)
  • Able to confidently communicate to a wide variety of international and national customers
  • Outstanding customer service skills 
  • Excellent financial recording skills i.e writing guest invoices and managing a budget.

Personal qualities: 

  • Excellent interpersonal skills 
  • IT skills 
  • Open to learning and new challenges 
  • Adaptable, flexible, organised and able to work well under pressure  
  • A team player and able to work own initiative 
  • Have a private form of transport (bike or car) 
  • Creative thinker and solution focused 
  • Able to work well in a rural setting and with limited resources
  • Able to create positive working relationships with people from different social, ethnic and cultural backgrounds 
  • To be able to inspire and lead people
  • To be hands-on in your approach
  • Confident 

Salary range: Rs. 18,000 – Rs. 24,000 per calendar month *dependent on skills/experience*

Note:

  • Salary range includes and benefits and entitlement according to regulations set by the Government of Nepal
  • Transportation and Communication allowance will be provided

 

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About Company

Industry: Hospitality

Category:Hospitality

Ownership: Private Limited

Address: Naichal (near Ashapuri) Bhaktapur

Twitter: Twitter

Facebook: Facebook


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Job Overview

Job Type:Top Job

Availability:Full Time

Experience:1 Year or Above

No of Vacancy:1

Education:Bachelor

Gender:Any

Job Level:Mid Level

Offered Salary:NRs. 18,000 - 24,000 (Per Month)

Location: Bhaktapur

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